Cristy Lynn (Cris) Stoddard
Colorado Springs, CO., 80903
cs at zyrc.com
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Operating Systems: |
Windows XP/2000/NT4.0/ ME/98/95/3.x;
MS-DOS; Cisco IOS v 11.x, 12.x; MacOS 8,9,X; Linux |
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Applications: |
MS Exchange 2000/5.5/5.0, MS IIS 5.0/4.0,
MS Active Directory, MS SQL, MS Office, FileMaker Pro, Corel WordPerfect
Suite, Norton Anti-Virus Corporate Edition, McAfee VirusScan, Trend Micro AV products,
Checkpoint Firewall, Cisco Content Manager and Cache Engine, Cisco PIX
Firewall, Tivoli Enterprise Manager, HP Open View, other network management
utilities, automation and remote control applications, security monitoring
utilties including firewall configurations, legal and education vertical
market applications including databases. Also familiar with graphics
applications. |
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Network Protocols & Services: |
TCP/IP suite, IPX/SPX, NetBEUI, DNS,
DHCP, WINS, DLC, RAS, VPN, PPTP/L2TP, IPSec, VoIP, CDP, OSPF, VLAN, Backup
Administration, File and Print Sharing, Network/Performance Monitors,
AppleTalk |
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Hardware: |
Cisco Routers; 3Com, HP, Cheetah and
Cisco Switches & Hubs; CSU/DSUs; HP, Dell, and Compaq Servers; RAID
arrays; VPN devices; Cisco & Checkpoint firewalls; DAT and DLT backup
drives; HP Printers; Scanners; Modems; Cabling |
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People: |
Technical Training, Customer Service,
Project Management, Supervisory Management, Budget Development |
11/2002 – present User Support Technician
Edison
Schools, Inc, Colorado Springs, CO.
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Help the Technology as a Second Language™
program grow, by maintaining the local technology infrastructure of the Edison
school.
·
Perform maintenance functions on the local-area
network including back-ups, user access, data security and data recovery.
·
Create, manage, and maintain the FileMaker
Pro databases that house student grading and attendance, class schedules,
and inventory.
7/2002 – 10/2002 Freelance Technical
Colorado
Springs, CO.
·
Information Technology Consulting on behalf
of Robert Half Technology, Inc.
·
Residential Wiring Technician on behalf of various contractors.
·
Stage Hand and Electrical on behalf of
IATSE Local 62
2/2002 – 7/2002 Security Analyst
Berkshire
Life Insurance Company of America, Pittsfield, MA
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Lead teams to draft and to approve security
policies, procedures and an awareness program with team members.
·
Identify and prioritize information systems
security risks; coordinate steps with team members to mitigate these risks by
applying patches, service packs, or improved
operating system/application configurations.
·
Review web server, anti-virus, web usage,
file server and database access control logs daily; take action as needed to
prevent unauthorized or malicious use of corporate information systems.
·
Review, recommend, purchase, and configure
information systems security software applications for improved access control
and monitoring.
·
Configure information systems access
control for all corporate users, including remote users and vendors.
10/2000 – 10/2001 Network Engineer
Heald
College, San Francisco, CA
·
Design, implement, and support local and
wide area network for the corporate offices of a multi-campus, accredited, 2-year
college, including but not limited to the development and maintainance of the
school’s SQL databases, Exchange email system, Windows 2000 servers, Cisco
routers, and HP servers and switches.
·
Assist in the budgetary process, team
goals, training, equipment procurement, and other managerial duties.
·
Provide end user training and 3rd
tier technical support for the remote sites.
Noteworthy
projects include:
·
Upgrade email infrastructure between
corporate and satellite offices.
Implement Exchange 5.5 on Windows 2000 servers, create separate public
folder, messaging bridgehead, and webmail servers. Separate and perform smtp
relaying for student-side email system. Design “email for life” alumni email
forwarding incorporating Exchange, SQL, and IIS. Roll-out of system wide
anti-virus. Primary contact for messaging system and related applications.
·
Assist in design and roll-out of WAN
upgrades. Instrumental in planning infrastructure requirements. Installation
and configuration of CSU\DSUs and routers at campuses. Configure Cisco routers for 2 separate frame
PVCs as well as redundant ISDN failover and dial-in remote administration. Configure access lists to shape and control
traffic. Assist in Internet connection upgrades from a DS1 to DS3. Primary
contact for DNS and WINs management.
·
Initiate and design high-level overview of
security enhancements to network, including the securing of servers, desktops,
email, SQL, web, ftp, firewall and router configurations.
7/2000 - 9/2000 Network Administrator
PeerLogic,
Inc., San Francisco, CA
§
Plan and provision appropriate network
infrastructure, including Frame Relay, T1, ATM and Telephony infrastructure.
§
Eliminate waste and reduce costs of
existing telecom services.
§
Plan and test IPSec VPN with Windows 2000.
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8/1998 - 7/2000 Senior Systems Integrator
Office
Information Systems Oakland, CA
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Implement and support local and wide area
networks for small businesses, non-profits, and law firms throughout Bay
Area. DSL, T1, ATM, Frame Relay infratstructure
planning.
§
Design and manage Microsoft based messaging
and collaboration projects.
§
Design and manage database applications,
using MS Access, MS SQL, FoxPro.
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Integrate hardware for clientele.
§
Manage technical department and train
technicians.
§
Provide end user training and application
support.
Noteworthy
projects include:
§
Installation of shipboard email system for
major transport carrier on 12-unit sea-going fleet. Integrate Microsoft Exchange 5.5, Cisco routers, Inmarsat satellites,
and compression software. Document
directory replication issues and postulate possible work-arounds.
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Design and implementation of a virtual
private network for a high-profile law office with remote sites. Integrate Microsoft PPTP/RAS services with
MS Proxy 2.0 using DSL. Document implementation guide for start-to-finish DSL
connectivity, NAT addressing, VPN & PPTP installation and configuration,
client troubleshooting, and client FAQ.
§
Integrate Exchange email with Unix majordomo server, Sendmail, and an
interactive web site based on FileMaker Pro for a music recording studio.
Enable anti-relay protection on mail system; allow remote Macintosh clients to
connect over Cisco VPN to Exchange server.
1990 – 1998 Electrician
Contract San Francisco Bay Area, CA
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Install and repair electrical systems;
residential wiring.
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Operate theatrical lighting and sound
equipment at special events, trade shows, and community theatre.
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Track progress of projects and create
appropriate solutions for clients.
§
A proven record of achieving budget and
satisfying customers.
§
Noteworthy
projects include:
§
Improve acoustics at Davies Symphony Hall
for the San Francisco Symphony - contracted by Radiant Technologies, SF.
§
Installation and operation of lighting for the
annual Macy's Passport Fashion Show and all Bay Area Macy’s in-store special
events - contracted by Holzmueller Productions, SF.
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2001 |
CCNA;
Cisco Certified Network Associate |
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2000 |
MCSE; Microsoft
Certified Systems Engineer TCP/IP, Exchange 5.5 |
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1998 |
MCP; Microsoft
Certified Professional Windows NT Server 4.0 |
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1998 |
Certificate
in Microsoft Networking, UC Berkeley Extension, Berkeley, CA |
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1987-88 |
City
College of San Francisco, Undergraduate Studies |